Is Your Current Computer Guy Causing You To Need One Of These?
- Does he take forever to call you back and respond to your requests?
- Are you paying him good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
- Are you worried he’s not backing up and securing your network?
- Does your head hurt from having to deal with the hassles?
Contact Us Today To Schedule
Your Discovery Call
Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded computer guy who isn’t delivering the SERVICE you want, but you don’t know who else you can trust to do a good job without overcharging you?
If so, I have the solution that will make IT-related issues one headache you NEVER have to deal with again.
My name is Matt Kahle, co-owner and CEO of Bridge IT Support a Real IT Solutions Company. I am also a co-author of the Amazon bestseller "The Compliance Formula: Successful Strategies of CMMC Compliant Companies" and "Technology IT should just work." We are the highest rated IT services firm in West Michigan and proudly made the Inc. 5000 list this year!
For 17 years we have been delivering proactive IT support and services to West Michigan medical & financial offices like yours with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently. Chances are you've never heard of me or my company before, but when you finish reading this letter, you'll be glad you finally have.
Why can I make such a bold statement?
Almost every small business owner and manager I talk to will confess that their current computer support person - whether it's a friend who's good with computers or a "professional" IT company - is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, [HIPAA compliance], and a range of data-erasing disasters. Clearly, this is unacceptable!
Isn’t It Time To Finally Get Rid Of This Headache?
Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer technicians don’t get it right. Therefore, I understand if you’re skeptical about our claims. My guess is that you’ve been disappointed, even burned, by other IT guys in the past. That’s why I’d like to extend the following offer to you…
A $497 “Get-To-Know-Us” FREE Gift…
As a prospective client, I’d like to offer you a free, no-obligation, no-sales-pressure IT Systems Assessment where I’ll send one of my senior technicians to your office to conduct an audit of your network’s security and overall health.
When done, we’ll give you a report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. Plus, we can almost always show you how to save a little (or a LOT) on hardware and software by switching to more efficient cloud-computing solutions.
After all, it never hurts to get a competitive bid from a qualified third party – and this assessment is totally, completely free without obligation.
The Assessment only takes 60-90 minutes to conduct, but when it’s done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all).
How Does Your Current IT Guy Stack Up?
Take this quiz to find out!
How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!
- Do they answer their phone LIVE and respond to emergencies promptly?
- Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
- Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
- Do they offer proof that they are backing up ALL your data, laptops and devices?
- Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
- Do they provide detailed invoices that clearly explain what you are paying for?
- Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
- Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
- Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
- Do they offer any guarantees on their services?
- Do they arrive on time and dress professionally?
- Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?
See What Our Clients Are Saying About Us
Quick to Respond
They always stay on top of things, and are there when we need them! They are quick to respond to our requests or any problems that arise. They are also extremely accountable - they would never blame an issue on another vendor or "point fingers" to prove who or what caused an issue - they own the situation and solve our problems!
They have a friendly, professional team that has never let us down. They are truly like having an in-house IT team.
As a business owner, I can rest comfortably knowing my business data is as safe as possible from cyber attacks and that we have a plan to get up and running as fast as possible if such an event were to occur.
Dr. Lynn Happel, DVM and Owner
Eastown Veterinary ClinicGrand Rapids, MI
I would HIGHLY recommend this IT group to anyone! The Best in town!
Our practice has been with them for many years. I can say without a doubt, they are the best in town! Their attention to detail, their knowledge with making conservative decisions that are best for your business, and their overall customer service is outstanding! Every and anytime that I call or email them, they respond immediately and are always willing to go above and beyond to help with whatever we may need. The management and staff are a very unique, genuine group that you can tell work together and support each other immensely.
I would HIGHLY recommend this IT group to anyone! They are truly an outstanding company and have continued to deliver superior service!
Jill Schultz, RDH
Practice ManagerEisin Periodontics & Implant Dentistry
