Our Clients

We were content with our computer support person but when he decided to move on, we didn't know where to turn. Real IT had the experience required to support us, convert our Novell GroupWise server to Windows Exchange, upgrade our Internet speed at no additional cost and upgrade several of our PCs and laptops. We’re confident Real IT Solutions will ensure we’re on the right track at all times.

We are so impressed with the responsiveness, knowledge and service we got from Real IT! Not only did they step into a near-disastrous situation and clean it up promptly, they are so passionate about what they do, it shows on their faces! We have been looking for an amazing company to serve all of our IT needs and have found them!

The guys at Real IT came in and installed a Microsoft Small Business Server to upgrade our peer-to-peer network. They made the switch in the evening and everything went very well. They are always available to answer our questions: big or small. We have been using them as our computer support professionals for over two years now and will continue to do so.

Real IT solutions has been a massive help in integrating our server structure into our small business with odd needs. They have helped us seamlessly integrate our Apple and PC computers and servers into a custom tailored solution for us. They have also gone above and beyond helping us integrate some very unique needs for the Audio/Video industry with a custom designed live mobile SANS server.

Real IT has always responded to our needs and in a professional and timely manner.

We are a small private school, covering two campuses, over 600 students that service 50 staff/faculty workstations (both PC and MAC), 4 student computer labs each with 30 computers. When the school year started, we found ourselves buried under an excess of system changes, user requests, troubles and issues as a result of our recent upgrade to Windows 2008 servers. Matt and Adam came in and were able to resolve our outstanding issues and provide high quality ongoing support. They've helped us with such a wide variety of tasks in the areas of: Wireless Networking, Active Directory, Group Policy, Terminal Services, Windows Server 2008 with Virtual Servers using Hyper-V, printers & copiers, login scripts, Apple Mac/Microsoft integration, Wide Area Networking, and creating a backup routines. You name it, they come through with what was asked. We've found them to be extremely competent, experienced, arrive on-time, within budget, honest and hard-working. They do an excellent job of prioritizing issues and communicating with our staff. I highly recommend Real IT Solutions!

We liked their approach. It’s the right price for the right deliverable. We get immediate support.

Thanks for all the help your team does for us. Ryan always does a great job and works well with all of us.

I love Matt! He is here to help whenever we need him.

Matt and Adam, Wow. We just wanted to say thank you for helping us yesterday. We have received 12 orders since 6 pm because you guys fixed it when [other vendor] would be just getting started right now. Thanks to both of you for dropping what you were working on and rushing out here. It was amazing to see the knowledge and skill that you used when you got here. It was a pleasure as well to work through the issues with you both.

I had a specific problem to solve, and Matt was very helpful walking me through the steps and handling the technology part himself. Thank you!

I can count on Real IT to respond quickly, arrive on time, and work until the job is complete or the problem is solved. The communication is great - I never have to wonder about the status of a job. I also appreciate that they are proactive in offering solutions and services that will directly benefit NorthPointe while keeping my budget in mind. The implementation of our Intel Modular Server with VMware vSphere by Real IT Solutions, Inc. has met or exceeded all expectations and the administration, staff, students and support personnel are happy with the significant decrease in downtime. With the addition of RealCare, I don’t have to worry about my system’s stability or reliability because I know the folks at Real IT are on top of it.

Ryan did a great job. Got me back up and running. Thanks.

A former employee recommended Real IT Solutions after a disastrous attempt with a local IT company. Real IT possessed the knowledge to get us out of a tough situation. We now feel we are in good hands and know that a problem will be taken care of quickly and efficiently.

The single biggest benefit to Automatic Spring Products in having "Real IT" as our partner, is that I do not have to worry about IT Network Security or Network Reliability. They handle the increasing complexity of Network Security and Reliability and allow me to focus on supporting the business in other ways.

Real IT is focused on customer service and it is as if they are part of the ASPC organization. Our employees know them well and feel comfortable approaching them with any issues they have. They also capture metrics to measure performance, which supports their commitment to customer service.

For smaller companies who may not have the resources to hire a full time IT employee (or who couldn’t keep a full time IT employee person busy), Real IT’s business model is for you. I can’t express how happy I am that our company finally decided to make the switch to Real IT. As a whole, our company’s IT infrastructure is more secure (backups, virus protection and real time monitoring), runs faster, and we have immediate access to Real IT for questions, concerns, and computer issues. The transition to using Real IT was so seamless and easy. They did everything in the background and I didn’t need have to worry about a thing. I find myself wishing our company made the change 10 years ago as it would have saved me many, many headaches and late evenings. The staff at Real IT are top notch IT professionals.

Real IT has been consistently responsive. They have a remarkably effective remote presence but don’t hesitate to come on-site when necessary. They anticipate problems and have designed strategies for us to address them. Bottom line: Real IT really treats the IT aspect of our business with the same level of care and attention as if it were their own. With Real IT just an email or phone call away now we’ve saved many hours of down time and frustration.

I have never been a computer person and I absolutely dread computer problems. Over the past 15 years, I've dealt with several IT/Computer "Professionals" and have never felt these people understood or cared about my business. They did not see the big picture. They put Band-Aids on my problems and charged me for service call after service call. When Real IT came to my company, they not only understood my day to day issues, but they were able to bring my company into the present with computer applications we knew nothing about. These improvements have made our company more streamlined, more responsive to customers, better able to communicate amongst ourselves and therefore, more profitable. At the same time, we were not pressured or even encouraged to spend money beyond our needs. The people at Real IT are simply FANTASTIC. I absolutely recommend this company to ALL businesses, large or small.