Real IT Solutions Has Offered Peace Of Mind
The single biggest benefit Real IT Solutions has offered us is the peace of mind of having a team of trained IT professionals available for simple IT issues to catastrophic server failures. I know someone is just a phone call or email away and I will get a quick response to get me out of trouble. As technology is ever changing in the IT world, it is great to have a partner who keeps up with the times and is always suggesting improvements and upgrades. I have not had to worry about a single IT issue since we hired Real IT; as the services they offer allow me to focus my attention on other aspects of my job.
Before we partnered with Real IT Solutions, we were using a gentleman to help us with our IT needs, and we had a massive server failure. He was not reactive enough (and truthfully, I wasn’t sure he knew what he was doing). I needed to get our company back up and running as soon as possible. I called Real IT Solutions for the first time and Matt and Adam came out and stayed late into the night to get us up and running. They knew exactly how to tackle the issue and did not leave until it was fixed. I signed our company up with Real IT shortly after. We have not had any major issues since then (almost 8 years now).
