Real IT Solutions’ First Clutch Review: Five-Star For Service

Real IT Solutions’ First Clutch Review: Five-Star For Service

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SMEs are usually targeted for cyberattacks because their systems are more vulnerable and easier to infiltrate. Most of the time, they don’t have a dedicated IT team that can handle such risks. Those attacks can have far-reaching effects, and it can burn a hole in the company’s pocket.

At Real IT Solutions, we deliver growth, efficiency, and security with our proactive and responsive managed IT services. We make sure your IT systems and investments drive profit and value. Our seasoned team of IT professionals uses superior tools and resources that allow your technology to help you succeed.

Founded in 2006, we had been working with small and medium-sized businesses to help them save money, streamline processes, improve customer service, and reduce or eliminate downtimes. We provide data backup solutions, virtualization, IT project management, cloud computing, help desk and server support, and network security in Michigan and beyond. With our over 50 years of combined experience, we make sure business systems are managed, protected, updated, and future-proofed.

Recently, one of our happy customers gave us our first review on Clutch. Headquartered in Washington, DC, Clutch is a leading B2B reviews and rating platform that connects businesses with the best-fit agencies they need to tackle their next big business challenge.

The review was about our work with a chrome plating manufacturer. The customer didn’t have their own IT department, so they hired us for high-level technical support. We took over their provided enterprise IT management tools, ran malware and virus protection software, and provided disaster prevention and recovery consulting. While we worked virtually for the most part, we sent resources on-site if it was necessary.

We started working together in November 2018, and our partnership is ongoing. The customer is pleased with our work. Here’s what they have to say:

"They’ve filled a lot of gaps in our IT department. Their strategic planning has been a great help. Generally, it takes a lot of investigative work on my part to find solutions. However, because of their support, I don’t have to use my own resources and time to make sure our network is up and running.” - CFO, Chrome Plating Manufacturer

They are so pleased with our service that they gave us a five-star rating.

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In addition, we were also highlighted on the Manifest as a top IT consulting firm. Clutch’s sister company, the Manifest is a business news and how-to website that compiles and analyzes practical business wisdom for innovators, entrepreneurs, and small and mid-market businesses.

Such positive feedback validates our hard work and lets us know we’re doing the right thing. We share these achievements with our clients, whose trust and confidence allow us to do what we do best.

Want to know more about our services? Contact us today, and let’s discuss the ways we can help your IT infrastructure needs.